Our standards: code of conduct

Every garage we list signs this code. We check it before they join and again on every complaint.

What every member promises

1. Clear quotes. A written price before work starts. It never goes up without your agreement.
2. Qualified people. Work done or supervised by qualified technicians.
3. Quality parts. Parts matching the original standard, with a written warranty on the work.
4. Plain English. What is needed and why, and your old parts back if you ask.
5. Fair complaints. A prompt reply, and the garage works with us to put things right.
6. Insured and legal. Valid insurance and full legal compliance, proven with documents.

What we check before listing

• Business registration (Companies House where applicable)
• Valid insurance documents
• Supporting evidence, reviewed by our team

If a garage falls short

Use our complaints process. We investigate every case, and repeated or serious breaches end membership.